Blog Title

IGA 15 Post migration fix for Provisioning Server and Connector Server

Product

Broadcom Symantec Identity and Access Management 15

Issue details

Post IGA 15 migration, 14.5 Provisioning Server and Connector Server are used instead of 15 Provisioning server and connector server

Possible Cause(s)

Provisioning Directory needs to be fixed.

Solution/Fix

Update the eTDSADbHost and eTDSAHost to the new provisioning server

Steps to update the provisioning server host name

  1. Stop Provisioning Server
  2. Connect to Provisioning Directory etadb via LDAP Browser/Explorer tool like Jxplorer
  3. Go this DN for changing provisioning server name eTDSAName=im,eTDSAContainerName=DSAs,eTNamespaceName=CommonObjects,dc=etadb

 

Default value for eTDSADbHost and eTDSAHost is ca-prov-srv

Change the value to IGA 15 provisioning server host name

version: 1

dn: eTDSAName=im,eTDSAContainerName=DSAs,eTNamespaceName=CommonObjects,dc=etadb

objectClass: eTDSA

eTDSAName: im

eTCreateUserid: XXXXX

eTCreateUserName: XXXXX

eTDSADbHost: <IGA 15 Provisioning Server host Name>

eTDSADbPort: 20391

eTDSADbSuffix: dc=im

eTDSADbTlsPort: 20391

eTDSAHost: <IGA 15 Provisioning Server host Name>

eTDSAPort: 20389

eTDSASuffix: dc=im

eTDSATlsPort: 20390

  1. Save the changes
  2. For cosmetic purposes,, Update the DN eTDSAName=im,eTDSAContainerName=DSAs,eTNamespaceName=CommonObjects,dc=im,dc=etadb

version: 1

dn: eTDSAName=im,eTDSAContainerName=DSAs,eTNamespaceName=CommonObjects,dc=im

,dc=etadb

objectClass: eTDSA

eTDSAName: im

eTCreateUserid: XXXXX

eTCreateUserName: XXX

eTDSADbHost: <IGA 15 Provisioning Server host Name>

eTDSADbPort: 20391

eTDSADbSuffix: dc=im

eTDSADbTlsPort: 20391

eTDSAHost: <IGA 15 Provisioning Server host Name>

eTDSAPort: 20389

eTDSASuffix: dc=im

eTDSATlsPort: 20390

  1. Start Provisioning Server

Workaround

None

Reference

None

Author

Rajya Tupuri

 

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