Product Okta Identity Engine, Symantec Siteminder Objective This document provides details to migrate Symantec SiteMinder SAML2 service providers to Okta CIAM tenant. Details Use Case A company’s applications are protected by Symantec Siteminder where SiteMinder acts as the Identity Provider (IdP). A partnership is configured in Siteminder. The Siteminder solution needs to move to Okta […]
Migration of Remote Identity Provider from SiteMinder to Okta
Product Okta Identity Engine, Symantec Siteminder Objective This document explains how to migrate the Identity Provider (IdP) configuration from Symantec SiteMinder to Okta CIAM. Details Use Case Often, there is a need for the company’s external customers to access the company’s internal applications where the internal applications are protected by Siteminder. In this case, SiteMinder […]
Failing import/ Data Discrepancies on Identity Governance.
Product Identity Governance Issue details IG – Import Users throws unique constraint violation (duplicate user records) Error Message ERROR [stderr] (import-connector thread-3) org.springframework.dao.DuplicateKeyException: PreparedStatementCallback; SQL [ INSERT INTO Users (UserID, DatabaseID, PersonID, UserName, Organization, OrganizationType) VALUES (?, ?, ?, ?, ?, ?) ]; Violation of UNIQUE KEY constraint ‘IX_Users’. Cannot insert duplicate key in object […]
Unauthorized User Access error in Identity Portal
Product Symantec CA Identity Portal, Symantec CA Siteminder Issue details Environment: Identity Portal is integrated with Siteminder for authentication. Siteminder uses Active Directory as the User Directory for authentication. IdM connector has been configured in the Identity Portal. Some users were unable to login into Identity Portal as they see an Unauthorized Access error Possible […]
Integrate SailPoint with 1Password
Product SailPoint Identity Security cloud (ISC) Objective This post discusses an approach to integrate SailPoint with 1Password application. Details SailPoint ISC does not offer a direct connector to 1Password but below are the high level steps to achieve the integration between SailPoint and 1Password: Use SDK to manage 1Password Groups Build a Custom Connector Server […]
Unable to RDP/ SSH to Servers
Product Okta Privileged Access (OPA) Issue details Unable to open RDP/SSH sessions from Okta Privileged Access Possible Cause(s) Okta Privileged Access(OPA) is not able to identify the OPA Client on the user machine. OPA Client must be registered before opening RDP/SSH sessions from OPA Solution/Fix Need to follow below steps to solve the issue Open […]
OPA Client log file error
Product Okta Privileged Access (OPA) Issue details Running the client commands from command prompt, throws log file errors like below: Error creating log file Initial log file rotation failed Failed to initiate logging The file cannot be accessed by the system. Possible Cause(s) The user who is running the client command does not have write […]
OPA Client Installation Error due to Group Policy
Products Okta Privileged Access (OPA) Issue Users are not able to install Okta Privileged Access (OPA) Client desktops. Possible Cause(s) On Active Directory connected computers, security/group policies play a major role. Often Administrator rights are not provided for installing software. Solution/Fix An AD System Administrator can follow any of the below options: Many companies have […]
Configure Local Channel – Symantec IGA Xpress 1.0
Configure Local Channel – Symantec IGA Express 1.0 Product Symantec IGA Express 1.0 Objective This document is to help enable the local channel while installing the IGA-15. Details The Local Channel is used when the Remote Channel is not deployed or the Remote Channel repository (https://packages.broadcom.com/artifactory/api/conda/iga) is unreachable from the server. The Local Channel allows […]